Mystery Customer & Audit Reporting

Tribe Leisure is a specialist division designed to support every aspect of business operation from training and consultancy through to customer service and revenue development.

With our working knowledge and practical experience within these fields we are able to deliver the most cost effective and comprehensive programmes.

Our customer care skills are second to none and you can be assured of our professionalism at all times. Each client is treated as an individual and all our programmes are tailor made to ensure they meet with your expectations.

Please call 0845 017 6892 to speak to one of our specialists about our programmes.

Mystery Shopper Reports

Your ears and eyes

Provides a true picture of how well the teams in your outlets handle your customers and provide a basis for improving their skills and your profits.

Brand Audit Reports

Your brand is your success

Our bespoke programme’s are designed to assess your brands integrity, clarity and consistency.

Test Calling

First impressions count

Posing as potential customers, we willl telephone your company and digitally record every call. We will then produce a detailed report.

Training

Best performace comes from training

We provide a select of courses from Food Safety through to Customer Service Skills. All course are provided by nationally recognised Trainers.